Dandy

They didn't pick us up at the agreed time. We waited at the airport for two and a half hours, only managed to reach them once and were told to wait at the Royal Park entrance. After that, we couldn't get through again. They later blamed us, claiming we didn't find them at the agreed location. The next day, we arranged to pick up the car, but were told we were late and the car was already rented out. WTF! Our entire Melbourne itinerary was messed up! So unreliable. If you're going to Melbourne, better rent from a chain company. This one is extremely unreliable.

Got confused with pick up location. Was brought to apparently old address.

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AUD 250 was held as deposit & it was cancelled when the car was returned in good condition.

More info on the car such as the capacity & which are the types of car of same equivalent will be good

It was so good I purchased the same model myself the following week.

Friendly and helpful staff member. Had no issues at all. Pick up from airport was easy and drop off equally as good.