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Live chat Email us Service Code: 8538385125
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Customer service of ACE rentals was good. The car unfortunately had a few issues

Reviewed: Wed, Aug 28, 2019
About ACE Rental Cars: 6.3 /10
The customer service was good, after we eventually figured out where the shuttle picked up from. The automated directions were very unclear. The car smelt like an ashtray and evidently had previously had a heavy smoker in it which was a bit much. The breaks worked but sounded like the pads were getting thin.
About QEEQ: 10.0 /10
Economy | Toyota Corolla Hatchback or similar

Relevant Reviews on ACE Rental Cars Sydney Airport

Annabelle Robeson

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Reviewed: Wed, Mar 26, 2025
About ACE Rental Cars: 8.0 /10
Overall, it was okay, but the toll management fee of over ten AUD every time passing a toll road felt a bit excessive.
About QEEQ: 8.0 /10

G.Jones

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Compact SUV | Kia Sportage or similar
Reviewed: Sat, Mar 21, 2020
About ACE Rental Cars: 7.3 /10
The car was dirty because it was not cleaned before use
About QEEQ: 9.0 /10

M.Heyink

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Full Size | Toyota Camry or similar
Reviewed: Sun, Jul 28, 2019
“As experienced previously, the whole process is very smooth.”
About ACE Rental Cars: 9.7 /10
ACE have been great - the only slight critique is a small amount of confusion around the link between Hertz and ACE when it came to resolving the mechanical issue we experienced (which was dealt with quite well in the end thank you).
About QEEQ: 10.0 /10
Great!

T.Instance

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Thu, Jun 6, 2019
“Good value for money and easy to deal with! Deposit money was returned really fast as well.”
About ACE Rental Cars: 8.0 /10
Free shuttle service to and from Sydney Airport was the best! Really made our trip that little bit easier and one less thing to stress about
About QEEQ: 8.0 /10

R.Page

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Tue, Sep 4, 2018
“Good”
About ACE Rental Cars: 8.8 /10
Like: Staff effieicincy and friendliness.
Dislike: Time to pick up at airport.

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