fue trato amable la unidad en buen estado mecanico pero muy golpeada en su carroceria, en general 7

Fast vehicle pickup

Too slow

Extremely dissatisfied. I urge everyone not to rent cars from this platform or Mex Rental. It's practically a scam company. Mex forced insurance, and the rental platform shirked responsibility. Truly very dissatisfied!

They always try to upsell you on renting a more expensive car. When that didn't work, they made me buy a full tank of gas. I felt embarrassed and bought it, which turned out to be a scam because you can't return the car with an empty tank. However, I'm used to being taken advantage of in Mexico.

Mex salesperson, kept telling me that since I purchased insurance through EasyRentCars, I was not insured locally and that I would have to buy insurance through them. I insisted I was already covered, because what I bought from EasyRentCar and due to another travel policy on my Credit card, and they very unwillingly let me leave but only after putting down a very hefty cash deposit which would have been lost if any accidents. It made the experience a pain and I felt like I was being preyed upon. (Even though I spoke Spanish and was very nice to them.)