fue trato amable la unidad en buen estado mecanico pero muy golpeada en su carroceria, en general 7

The car pickup process was very slow, likely because it's a local small company. We often rent cars from various companies, but returning the car at this company was extremely slow. The car we were given had poor engine performance and no rearview camera. It's the first time we've rented a car without a rearview camera. When we were handed the car, we did a quick inspection of the exterior and drove off. Upon returning the car, they claimed we damaged the sun visor and asked us to pay. We didn't even use the sun visor during our two-day rental, but they insisted we compensate them. Being a small company, you'd better be cautious when renting here.

I barely had to wait when I arrived at the store, the staff were very friendly, and we could use a translation app to communicate when there was a language barrier.

Do not have any wishful thinking about this company; there is mandatory consumption. Video evidence is available, but what's terrifying is that the staff stated that even if you complain, it won't matter—they don't care about Chinese customers. If you really need to rent a car, avoid renting at the airport; go to the hotel area instead. The airport is full of traps, with no exceptions.

The overall service was acceptable, but forcing customers to purchase insurance is really not great. Fortunately, the platform resolved the issue in time, reducing personal losses.

The pickup time was quite long, but the return process was quick. Overall, it was decent.