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Search for Routes Car Rentals in Chicago

Facility very congested and not very clean

Reviewed: Fri, Aug 23, 2019
About Routes: 8.0 /10
Staff was courteous
About QEEQ: 8.0 /10
Car was car wash cleaned but lots of bugs still on vehicle
Nissan Rogue image
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Chicago Airport

M.Fuqua

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Aug 13, 2019
“We were not happy with the new procedure to get to the "bus" to take u s to new terminal. We called”
About Routes: 8.0 /10
Got wrong information when called for assistance to get to shuttle. Very frustrated with with this experience & altitude of people answering phone. We walked b ack & forth 2 times carrying heavy luggage. O`hare us in transition. We should have been notified prior to day of pick up of changes & given direction.
About QEEQ: 8.0 /10

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sun, Aug 11, 2019
“Fast service, unfriendly staff”
About Routes: 9.0 /10
Car was great, fast service, but the customer service at the pickup lacked friendliness and warmth. Appreciate not being upsold.
About QEEQ: 10.0 /10

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Thu, Jul 11, 2019
“Great car, great value”
About Routes: 9.7 /10
Shuttle experience was a bit challenging, but overall Routes was awesome
About QEEQ: 10.0 /10
Thumbs up

D.Hawthorne

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Jun 4, 2019
“They didn’t have the car I paid for, instead they stuck me with a gas wasteful V8 Auto all black.”
About Routes: 8.0 /10
The customer service was awful. They were cheaper than competitors, but you get what you pay for and I find that disturbing.
About QEEQ: 9.0 /10
Good third party firm. The business model is effective, but the firms benefiting from the outfit must comply to higher quality standards.

V.JOHN

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Intermediate SUV | Kia Sportage or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Wed, Sep 5, 2018
“Awesome Experience!”
About Routes: 10.0 /10
Like: Didn't have to wait too long for the ride at the airport. The staff was very proficient and did not upsell anything. I had a great experience. Will choose them again.

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