I was not given the car I reserved and paid for !!!

A.Ismail

Turkey

Reviewed: Wed, Aug 21, 2019

About AVIS: 4.7 /10

Very bad service and a very in polite front office lady. She lied by saying they don’t have XC 60 Volvo that we booked within fleet but up on drop off we found it returned on the same day! Totally in ethical and not accepted . Will never deal with AVIS and I demand a refund for the rent fee difference .

Premium | Volvo XC60 or similar

1 days rental

Relevant Reviews on AVIS in Turkey

Nina Patrick

Turkey

1 days rental

AVIS

Istanbul

Turkey

Reviewed: Sat, Nov 23, 2024

About AVIS: 10.0 /10

Professional, well-organized process, and both pickup and drop-off are convenient and quick. Received the invoice and deposit refund shortly after returning the car.

About QEEQ: 10.0 /10

Beau Bentham

Turkey

1 days rental

Reviewed: Tue, Jul 9, 2024

About AVIS: 8.0 /10

The overall condition of the car was good.

Glenn Morse

Turkey

1 days rental

Reviewed: Sun, May 26, 2019

About AVIS: 8.0 /10

They patiently answered all our questions.

Griselda Nathaniei

Turkey

1 days rental

Reviewed: Mon, Jun 25, 2018

About AVIS: 2.0 /10

On the way to return the car, after refueling and washing it at a gas station, the car broke down. The steering wheel locked up and it was undrivable. The gas station staff couldn't figure it out either, and we had to get help from a nearby car dealership for repairs. Despite multiple attempts, I couldn't reach the rental company, and they even said the car wasn't rented from them. Contacting the booking platform also didn't help as they couldn't reach the rental company. It's confusing how the information was listed on your website. To this day, I haven't received any response on whether the car was successfully retrieved.