The car rental desk at Izmir Airport was easy to find and the staff were really patient. The only downside was that the return location was quite hard to locate. Luckily we ran into a staff member from the rental company who kindly walked us over to the right place. The return process itself was super simple and only took a few minutes, and our deposit was refunded in less than ten business days. Big thumbs up to Avis.

Great service.

I am very satisfied with the car's condition; it's quite new. The only drawback is that the accelerator pedal is a bit heavy. I got a Citroën C5 instead of the booked Ford Focus, which was a pleasant surprise. The car also came equipped with a highway toll card, very thoughtful. As QEEQ reminded, the store's staff did try to sell extra insurance, and since I'm cautious, I bought it.

I was very satisfied with the airport service. They charged an extra day as a deposit when picking up the car, which was fully refunded after the vehicle inspection upon return. No additional charges occurred after returning home.

The service was very standardized, and the staff was very nice.