car was good value for money

Cut price is a decent rental company for a budget rental

Quite confusing to use at times. Especially the additional insurance was not correctly detailed. Pickup instructions also provided a wrong number to contact Cutprice Brisbane

It did take a bit of time to get the car in terms of the processes.

Terrible company. Cheap is the operative word - the car was unroadworthy - a banged up old Nissan - rear view mirror fell off an I had to fix it, window winder comes off in your hand. Then to add insult to injury they insisted on charging the collision excess of $4k to my CC. The bloody car would be lucky (on a good day) to be worth $500!! All quite shameful really from a company I can only describe as a shady dodgy operator.

The car was huge it was perfect for our large family and luggage. There were a few marks on the bodywork but staff inspected it and clearly recoded all marks. Inside the car was spotless and well maintained. Value for money was exceptional far cheaper than competitors. Staff were friendly and helpful when we dropped car off they were happy to drop us to a nearby hotel free of charge.

Need to have a person in the office who has better customer service experience