Car was old and in terrible condition. Our contract stated remote locking but the key was broken and with 3 kids this was not ideal. The car had a broken front bumper and other damages around the car. Customer service was really poor. One agent (the car washer) abused my wife and was very confrontational.
Reported it to head office (as the car washer told us to) and Dean who we spoke to was very helpful. The car, whilst old, did run well and was the model we booked (just a pity about the locking system being broken and the agents not being bothered).
Terrible company. Cheap is the operative word - the car was unroadworthy - a banged up old Nissan - rear view mirror fell off an I had to fix it, window winder comes off in your hand.
Then to add insult to injury they insisted on charging the collision excess of $4k to my CC. The bloody car would be lucky (on a good day) to be worth $500!!
All quite shameful really from a company I can only describe as a shady dodgy operator.
“The car was a death trap. I have hired lots of cars and this was the worst.”
About Cut Price Car Rentals:3.7/10
The car was broken everywhere. The rear view mirror wouldn’t hold itself in place.. the dash was all cracked. Every sill on the doors was hanging off, the bonnet was dented, every door was dented. The car had a sour smell in it. One wheel had a slow puncture so every morning I had to inflate it.
Worst car by far to hire and I would hope that after this hire easyrentcars would drive the car to the scrap yard.
“Very good value for money and good to get the same car that was ordered.”
About Cut Price Car Rentals:9.7/10
Good value for money. It was a fairly old car and had done close to 170k but it suited me fine. I would definitely rent from this group again. Very impressed.
“Will definitely re book. Because of lowest price guarantee”
About Cut Price Car Rentals:10.0/10
Thanks for everything, it was great experience. Sarah is a great girl and good customer care.
About QEEQ:10.0/10
Keep it up boys
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