The guy at the counter was super helpful and friendly.

The voucher is not easy to get. Sometimes loading a long time. Not a clear overview.

I pay the autotoll (road fee) by cash on the return day, but they didnt send me a recipt, the day after i receive my visa card was paid the autotoll again!! But i tell the staff of EZU, they cancel it immediately. Just i think they need to improve it, and i suggest we need not to pay by cash as we have dont have recipt!!

Refer to above. Cost me 70 dollars more than I paid

Great service only thing im pretty sure i booked a saloon 5door and we got a hatchback 5door.

I waited almost an hour to be picked up from the airport. The pickup process was very difficult as the counter staff could not speak English very well. They made us buy additional insurance because they said that the insurance provided by easyrentcars.com could not cover all damages, even though my booking info said otherwise. We spent close to an hour inspecting the car because they wanted to take a photo of every single scratch on the car. Would not recommend EZU as the pickup process was stressful, time consuming and frustrating.