Great!

The staff had a good attitude. Although my English is limited, they patiently explained everything. They offered insurance but didn't force it. Since I was going to a ski resort, I asked to change to a four-wheel-drive car the next day, and they promptly met my request without extra charges.

We had to change the vehicle twice. 1st car had an issue. 2nd car was not suitable a pick up truck with no boot cover.

The manager of the car hire office was extremely patient and helpful. She made sure that we chose the car that suited our needs.

Seemed to be fine.

The car was a little old and some dirty. The rest was ok.

Very easy to work in the website. All was clear and efficient.

Like: Shuttle picked me up right outside baggage claim, pickup took about 15 minutes after shuttle arrived at the Alamo lot. Car was clean, 12,000 miles on odometer.
Dislike: I paid extra for the vehicle to be a Jeep Grand Cherokee. They only had Jeep Wrangler’s left, but instead of giving me a Wrangler, the salesman insisted I pay even more for it. I ended up with a Santa Fe. Not even close! No floor mats even after asking. They also charge $4/gal for gas.