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Live chat Email us Service Code: 4254633126
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Never again with Easy rent.

Reviewed: Mon, Aug 19, 2019
About ACE: 5.3 /10
Counter staff tried to pressure me to buy additional insurance which I had already purchased in the uk. I was also told that if the car broke down or I was involved in an accident there was no breakdown or recovery included in the rental. In her words ‘ you are on your own’. The car had a lot of dents and scratches and the interior was dirty. The woman in the pick up cabin was not interested in helping me to identify all of the damage on the car bodywork when I collect the car.
Economy | Volkswagen Polo or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

J.Jeffries

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Compact | Opel Astra or similar
Reviewed: Tue, Aug 6, 2019
“Easy and straight forward but surprised at deposit amount”
About ACE: 9.7 /10
We were happy with our hire car but did feel surprised to find out about the £1500 deposit payment which although was on the fine print did still come as a surprise.
About QEEQ: 8.0 /10

J.Murray

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Economy | Volkswagen Polo or similar
Reviewed: Mon, Aug 5, 2019
“Couldnt get any more negative.”
About ACE: 6.7 /10
Waited 3 hours to get car, staff on desk were useless just saying it takes what it takes. Will never use again. The drop off was also terrible, staff ignoring me, badly signposted to return the car - whole pickup and dropoff process terrible.
About QEEQ: 7.0 /10

S.Steenackers

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Economy | Volkswagen Polo or similar
Reviewed: Tue, Jul 23, 2019
“Vreselijk niets is duidelijk”
About ACE: 5.3 /10
Onduidelijk

M.Houlton

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Economy | Volkswagen Polo or similar
Reviewed: Fri, Jul 12, 2019
“Very expensive”
About ACE: 7.3 /10
Did not get the car I originally booked and ended up paying a lot more than expected!!

K.Spink

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Mini | Fiat 500 or similar
Reviewed: Fri, May 17, 2019
“Everything went well and the pick-up/return process was quick, easy and honest”
About ACE: 9.0 /10
Nice, easy process, polite staff, clean car
About QEEQ: 10.0 /10
Easy to book, without any problems

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