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Search for ACE Car Rentals in Bordeaux

Created a bad start to our holiday.

Reviewed: Mon, Jul 15, 2019
About ACE: 5.7 /10
The wait to pick up the car was rediculously long, especially in a warm airport with 2 young children. Counter staff were quite rude and once we realised car was far too small, we weren't able to upgrade. Wait for return was also quite lengthy.
About QEEQ: 10.0 /10
Booking was smooth and easy to include all waivers.
Opel Astra image
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Compact | Opel Astra or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

P.Foulk

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Wed, Aug 14, 2019
“Insurance more expensive than rental, car picked up at night it was dirty and staff useless”
About ACE: 4.3 /10
Terrible service, car picked up at night, dirty, staff not even willing to show us where the car was ( used the key and light car to find it), won’t go back!

IM

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Tue, Aug 6, 2019
“Over 2 hours to collect a badly damaged car”
About ACE: 4.7 /10
ACE in Bordeaux is Gold Car, a company I avoided, despite being cheaper, due to its very poor reviews. It took over 2 hours to collect the car. Car received had class 1 damage, with very few panels not damaged. Drop off took around 15 mins. Gold Car have offered compensation for delay, before I have complained, of 1 days rental. However, my final invoice has shown no credit. We shall see.
About QEEQ: 10.0 /10
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r.ashenden

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Fri, Jun 14, 2019
“great rental ,good would use again”
About ACE: 8.7 /10
new car, whats better ?
About QEEQ: 10.0 /10
good staff,speaking English

M.Matthews

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Sat, Jun 1, 2019
“Admin heavy”
About ACE: 7.0 /10
Pick up takes too bloody long!!!!!! Too lo g winded process.
About QEEQ: 8.0 /10
Could have mentioned at time of booking that Ace is at the Goldcar desk

G.Dawson

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Mini | Opel Adam or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Tue, May 14, 2019
“Disconcerting”
About ACE: 7.7 /10
Didn't like rip off insurance extras and withholding over £1000 for over a week. The 'sell' makes the experience stressful. A scratch was also missed on checkout and the agent didn't send me an updated form as he promised. These moments and poor reputation of gold cars lead to distrust

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