Goldcar representative at the airport refused to fulfill the rental contract terms and conditions and left us stranded without a car. Tried to insist that I had only paid a fuel deposit despite the rental company checking the terms for me days prior to the collection at the airport. Tried to get me to buy their insurance or pay another huge deposit for a small car. I would avoid this company with a bargepole in future. they didn't care that I had a child and was disabled
About QEEQ:10.0/10
Easyrentcars were great in assisting me with my problem with Goldcar and booked another car paying the difference. I did have to go on another long trip the next day to collect but easyrentcars unlike goldcar were very helpful
The car rental process was very satisfactory. The actual car provided was a Corolla—fuel-efficient, agile, and easy to handle. Most importantly, it was quite new, with only around 4,000 kilometers on it. The staff at the rental company were extremely friendly and professional. There was no unnecessary upselling whatsoever. Every time they charged my credit card, they would explain the fee with a copy of the receipt. Moreover, they refunded the pre-authorized deposit to my credit card just one week after I returned to the country.
The leasing company was treated very badly and was delayed in the delivery of the car was deducted the amount of an increase from the leasing company has been stolen from the cashier card I hope you investigate the matter in order to take my right has been deducted about 430$
“OK car and price; lousy service and pushy insurance upsell”
About GOLDCAR:5.7/10
Pros- OK car and good price.
Cons- Very pushy about purchasing the extra insurance at pick up. Went as far as lying to get us to purchase it. At the drop off we had to pay a "parking fee" when we returned the car in Izmir. We were never told we had to call the car rental company at the parking gate and therefore had to pay for parking.
The worst experience ever. Advice you to stick with well known companies.
About QEEQ:10.0/10
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