Very satisfied

I booked a Mercedes but they did not have one. I was given a Renault instead. If I knew that they did not have a Mercedes I would have booked a smaller cheaper car. Also as I pucked up the car at Antalya airport and returned it at Izmir airport I was not familiar with the drop off location. Communication with helpdesk was difficult due to their proficiency in English. They could have provided a map during pickup as to where the car drop off location is. I spent half hour just looking for it

There were a lot of dents and scratches on the car with stains on the seats and a dusty car

Price drop protector was not useful to me on this occasion.otherwise all goo

yes after rent they ask for full insurance and i paid 160 tl

it was good

Waited more than 1 hour to pick up car which only 4 person in front of us. Only 1 staff is working. We cna see processing time was very quick for all other companies. Wasted our precious time during vacation. Expected company to be more well prepared since already booked online during pick up. Drop off goes smoothly. Staff was kind and helpful.