Terrible customer experience at pick up and drop off location. Samantha was very unprofessional.

G.Aylward

Ireland

Reviewed: Thu, Aug 8, 2019

About Easirent: 4.0 /10

Samantha was extremely unprofessional, she swore on numerous occasions and tried to rush the damage paper work, being very lax about it. On return, I had to argue my case for 60 mins that I did not damage the vehicle and again Samantha handled the situation terribly. She refused to look at the vehicle and claimed she did not remember, even though she came up to me before this and tried to pick up our conversation from the last day. Terrible experience and very vindictive.

Compact | Ford Focus or similar

3-day rental

Relevant Reviews on Easirent Dublin Airport

Robert Field

Ireland

4-day rental

Reviewed: Sat, Oct 25, 2025

About Easirent: 10.0 /10

The shuttle bus to the car rental station at the airport is very convenient, and the customer service is excellent.

About QEEQ: 10.0 /10

Keith Reynolds

Ireland

2-day rental

Reviewed: Mon, Oct 21, 2024

About Easirent: 10.0 /10

The store provides a shuttle service; you just need to wait at parking lot 18. The driver, a friendly Black guy, efficiently shuttles customers back and forth, which is quite good. Although the company is not big, it seems busy with quite a few car rentals. They mainly offer small cars, which are convenient given that Dublin's roads are generally narrow.

About QEEQ: 10.0 /10

Ireland

2-day rental

Mini | Fiat 500 or similar

Reviewed: Thu, Oct 20, 2022

About Easirent: 7.0 /10

Cheap and clean but the car was damaged with one mirror held on by tape. The pickup took ages at the airport and the chosen car was not available. They upgraded us for free but it took ages to check in and get a car to us even though it was only us and one other booking

About QEEQ: 9.0 /10

V.Schmid

Ireland

1 days rental

Mini | Fiat 500 or similar

Reviewed: Tue, Mar 26, 2019

About Easirent: 5.3 /10

Staff tried to sell us unnecessary things with persistence, deposit is still not released on my credit card a week after returnal, pick up took a hell lot of time, rather unfriendly staff

N.Dillon

Ireland

3-day rental

Mini | Fiat 500 or similar

Reviewed: Fri, Jan 25, 2019

“Cheap initial deal was deceiving because of the extras that needed to be paid. Lack of flexibility.”

About Easirent: 6.7 /10

When ordering it would have been better if the costs were more transparent. Drop off was totally unclear and directions were vague.

Terrible customer experience at pick up and drop off location. Samantha was very unprofessional.

Relevant Reviews on Easirent Dublin Airport

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