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Terrible customer experience at pick up and drop off location. Samantha was very unprofessional.

Reviewed: Thu, Aug 8, 2019
About Easirent: 4.0 /10
Samantha was extremely unprofessional, she swore on numerous occasions and tried to rush the damage paper work, being very lax about it. On return, I had to argue my case for 60 mins that I did not damage the vehicle and again Samantha handled the situation terribly. She refused to look at the vehicle and claimed she did not remember, even though she came up to me before this and tried to pick up our conversation from the last day. Terrible experience and very vindictive.
Compact | Ford Focus or similar

Relevant Reviews on Easirent Dublin Airport

Pearl Sailsbury

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Reviewed: Tue, Sep 24, 2024
About Easirent: 6.0 /10

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Mini Van | Volkswagen Touran 7 Seats or similar
Reviewed: Wed, Dec 21, 2022
“Easy and good value”
About Easirent: 10.0 /10
Counter staff helpful but took a while for form filling
About QEEQ: 10.0 /10
Did not use the price protector

C.Ryan

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Economy | Ford Fiesta or similar
Reviewed: Mon, Aug 5, 2019
“Samantha at Dublin Airport was exceptional”
About Easirent: 10.0 /10
Yes, it was perfect
About QEEQ: 10.0 /10
Can't remember any problems.

P.Kearns

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Economy | Ford Fiesta or similar
Reviewed: Thu, Jul 25, 2019
“Horrific. Never again”
About Easirent: 4.0 /10
Ended up having to fork out an additional £92 when we had only paid £52 for the rental as wouldn't accept the credit card as a deposit, although more than happy to accept the same card for more money!! Tried lying about a clearly rusty scratch which was on the car ehen we picked it up. Luckily we had taken photos before we drove away with it. My cousin also picked up a car at the same time as us and had nothing but problems. They also attempted to accuse her of causing damage which was already there. Absolute cowboys. Wish I had read reviews before I booked

T.Liu

View more >
Compact | Ford Focus or similar
Reviewed: Wed, Apr 10, 2019
“Terrible”
About Easirent: 2.3 /10
The models are fundamentally different.

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