Terrible customer experience at pick up and drop off location. Samantha was very unprofessional.

G.Aylward

Ireland

Reviewed: Thu, Aug 8, 2019

About Easirent: 4.0 /10

Samantha was extremely unprofessional, she swore on numerous occasions and tried to rush the damage paper work, being very lax about it. On return, I had to argue my case for 60 mins that I did not damage the vehicle and again Samantha handled the situation terribly. She refused to look at the vehicle and claimed she did not remember, even though she came up to me before this and tried to pick up our conversation from the last day. Terrible experience and very vindictive.

Compact | Ford Focus or similar

1 days rental

Relevant Reviews on Easirent Dublin Airport

Rodney Raman

Ireland

1 days rental

Reviewed: Sat, Mar 1, 2025

About Easirent: 10.0 /10

Very satisfied.

About QEEQ: 10.0 /10

Ireland

2-day rental

Mini | Fiat 500 or similar

Reviewed: Wed, Mar 20, 2024

“Shitty shitty bang bang”

About Easirent: 3.0 /10

It was a bunch of crap. I pre paid for a small car and they said they didn’t t have one because of st Patrick’s day. They then make me pay $80 over what I already paid for the car they switched me into. Normally when this happens I do not pay an up charge for the vehicle they want switch me into. I had no choice as this rental location required off site pick up from the airport and there were no other rental car companies near by. Felt totally taken advantage of. I don’t think they even applied my area payment to the rental. When I tried to dispute the charges I was made to feel as though take it or leave it. This was a terrible experience.

B.Rolling

Ireland

1 days rental

Full-Size Van | Ford Transit 9 Seats or similar

Reviewed: Tue, Sep 17, 2019

“Terrible from all aspects, picking up, condition, add on prices. etc etc”

About Easirent: 4.0 /10

Terrible experience, Condition of 1st van was totally unacceptable. service was poor when picking up both vehicles, just terrible all around. Have sent in a formal complaint but yet to hear back, not holding my breath on the reply.

Kevin

Ireland

1 days rental

Compact | Ford Focus or similar

Reviewed: Sun, Jul 28, 2019

About Easirent: 7.7 /10

Add drop off location to the rental agreement. We had to look it up on the internet.

About QEEQ: 8.0 /10

Ireland

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Wed, May 29, 2019

“EasiRent Dublin - Awful Experience. Damaged Car and rude staff.”

About Easirent: 3.3 /10

Awful experience with Easirent. They ask you to wait at Zone 14 in Dublin airport which is a bus stop. The airport staff told us they did not have a licence to be picking up from the airport and that the driver would be arrested on arrival. Took over an hour for the driver to arrive. The desk staff were very rude and the vehicle was covered in dents and scratches. They tried to force us into taking their insurance even though we had already insured via EasyRentCars.com. Awful experience. Do not use EasiRent DUBLIN AIRPORT.

About QEEQ: 10.0 /10

Terrible customer experience at pick up and drop off location. Samantha was very unprofessional.

Relevant Reviews on Easirent Dublin Airport

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