Terrible customer experience at pick up and drop off location. Samantha was very unprofessional.

G.Aylward

Ireland

Reviewed: Thu, Aug 8, 2019

About Easirent: 4.0 /10

Samantha was extremely unprofessional, she swore on numerous occasions and tried to rush the damage paper work, being very lax about it. On return, I had to argue my case for 60 mins that I did not damage the vehicle and again Samantha handled the situation terribly. She refused to look at the vehicle and claimed she did not remember, even though she came up to me before this and tried to pick up our conversation from the last day. Terrible experience and very vindictive.

Compact | Ford Focus or similar

3-day rental

Relevant Reviews on Easirent Dublin Airport

Hiram Chaplin

Ireland

4-day rental

Reviewed: Wed, Nov 13, 2024

About Easirent: 8.0 /10

The car is relatively new, but a $2900 deposit is required if you don't purchase the in-store insurance.

About QEEQ: 8.0 /10

K.Wrench

Ireland

2-day rental

Mini | Fiat 500 or similar

Reviewed: Tue, Nov 8, 2022

“Poor”

About Easirent: 6.0 /10

First car was in poor condition externally. Within 5 mins a warning light came on and I had to return it. Replacement car also had a tyre warning light come on within 30 mins of driving. Pick up from airport took over 30 mins Drop off - I had to wait in the dark for someone to move 3 cars after they checked mine before being taken to the airport. 2 days after drop off of the car where no issues were raised I couldn’t use my credit card - 2100 euro still held against it. Emailed easirent - no reply

About QEEQ: 10.0 /10

b.boyes

Ireland

7-day rental

Premium | Volvo XC60 or similar

Reviewed: Wed, Aug 7, 2019

“Excellent”

About Easirent: 10.0 /10

South African man very helpful

About QEEQ: 10.0 /10

Good value for money will use again next time .

Ireland

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Wed, May 29, 2019

“EasiRent Dublin - Awful Experience. Damaged Car and rude staff.”

About Easirent: 3.3 /10

Awful experience with Easirent. They ask you to wait at Zone 14 in Dublin airport which is a bus stop. The airport staff told us they did not have a licence to be picking up from the airport and that the driver would be arrested on arrival. Took over an hour for the driver to arrive. The desk staff were very rude and the vehicle was covered in dents and scratches. They tried to force us into taking their insurance even though we had already insured via EasyRentCars.com. Awful experience. Do not use EasiRent DUBLIN AIRPORT.

About QEEQ: 10.0 /10

Ireland

2-day rental

Mini | Toyota Aygo or similar

Reviewed: Fri, May 10, 2019

“Terrible and cheap only to start with”

About Easirent: 5.0 /10

Employee in person and then employee on the phone said I could have brought the car back later due to their slowness in providing me with a car. No one mentioned any price to pay on top and I have been “secretly” charged 40€. Had to check statements to notice it. Terrible planning at pick up (bank holiday apart) and customer service not transparent

Terrible customer experience at pick up and drop off location. Samantha was very unprofessional.

Relevant Reviews on Easirent Dublin Airport

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