didn’t have cars when we arrived. we got lucky that we got a car.

Long wait time

Car was a VW Touran that fit 7 people without luggage. The car had 87,000 kms on it with scratches & multiple dents all over it with a fog light out. It was due for an oil change. The windshield had cracks in it. The pick up experience was awful. We were basically told the online policy to cover the excess damage was worthless. Tyres & glass was not covered, nor was roof damage. They tried to rent us a truck that held 5 with more luggage room. The whole pick up experience was an intimidation & bullying process, which seems to be the norm in Ireland. The same woman who rented the car to us, refused to make eye contact with us upon are return.

Employee in person and then employee on the phone said I could have brought the car back later due to their slowness in providing me with a car. No one mentioned any price to pay on top and I have been “secretly” charged 40€. Had to check statements to notice it. Terrible planning at pick up (bank holiday apart) and customer service not transparent

Car excellent Bad communication about difference between Car Insurance / Rent a car company. We hire car with this company because Web site offers 13.95 by day. I paid by credit card 13.95 however when were in the meeting point the staff tell us to pay 49 euro for hire car by day.

Staff and car excellent. Had to take a taxi to collect car. Driver very unhappy with short journey...and made his view clearly known. That was an uncomfortable experience. Stephanie checked me in and was lovely