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EasiRent Dublin - Awful Experience. Damaged Car and rude staff.

Reviewed: Wed, May 29, 2019
About Easirent: 3.3 /10
Awful experience with Easirent. They ask you to wait at Zone 14 in Dublin airport which is a bus stop. The airport staff told us they did not have a licence to be picking up from the airport and that the driver would be arrested on arrival. Took over an hour for the driver to arrive. The desk staff were very rude and the vehicle was covered in dents and scratches. They tried to force us into taking their insurance even though we had already insured via EasyRentCars.com. Awful experience. Do not use EasiRent DUBLIN AIRPORT.
About QEEQ: 10.0 /10
Economy | Ford Fiesta or similar

Relevant Reviews on Easirent Dublin Airport

Hiram Chaplin

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Reviewed: Wed, Nov 13, 2024
About Easirent: 8.0 /10
The car is relatively new, but a $2900 deposit is required if you don't purchase the in-store insurance.
About QEEQ: 8.0 /10

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Intermediate | Kia Optima or similar
Reviewed: Mon, Jul 15, 2019
“The pick up process is very poor and time consuming”
About Easirent: 5.3 /10
The pick up process from Airport to Car location took nearly 1 hour, very poor, as long as my flight.When eventually picked up taken to Hiton Hotel 1st, 15 minute diversion and then back towards airport for car pick up so annoying that Car Pick up near Airport where you start from.When completing paper work for car hire staff advise that additional insurance is required which is 3 times costs of car hire, so not a bargain.Car provided had several dents and passenger door handle broken, looks like repairs are not carried out even though customers have paid for insurnces

D.Ramsey

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Mini | Toyota Aygo or similar
Reviewed: Mon, Jun 10, 2019
“didn’t have cars when we arrived. we got lucky that we got a car.”
About Easirent: 6.0 /10
excellent service people trying to fix a problem with not enough cars.
About QEEQ: 10.0 /10
worked

C.Doherty

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Compact | Ford Focus Estate or similar
Reviewed: Sun, Apr 28, 2019
“Poor service, bald illegal tyres on vehicle and no drop off details”
About Easirent: 3.7 /10
There was no courtesy bus on the day of our arrival and I got a taxi to the hire car base. The attendant asked me did I get a receipt and when I hadn't, did not reimburse me for the fare.The car tyres were bald on the front outside edges. I showed this to the booking attendant. He said there was no other vehicles and they were ok. He then marked them on the condition report. When I lost my key (and later found) in Donegal - they said the spare key was in Liverpool??? When I returned the car - I later found out it was a different location. The attendant said the tyres would be replaced immediately. EasiRent hired me a car that was both dangerous and unroadworthy

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Mini | Fiat 500 or similar
Reviewed: Thu, Apr 25, 2019
“Good Car - pick up point and drop off point not clear in the instructions”
About Easirent: 7.0 /10
Car excellent Bad communication about difference between Car Insurance / Rent a car company. We hire car with this company because Web site offers 13.95 by day. I paid by credit card 13.95 however when were in the meeting point the staff tell us to pay 49 euro for hire car by day.

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