Poor service, bald illegal tyres on vehicle and no drop off details

C.Doherty

Ireland

Reviewed: Sun, Apr 28, 2019

About Easirent: 3.7 /10

There was no courtesy bus on the day of our arrival and I got a taxi to the hire car base. The attendant asked me did I get a receipt and when I hadn't, did not reimburse me for the fare.The car tyres were bald on the front outside edges. I showed this to the booking attendant. He said there was no other vehicles and they were ok. He then marked them on the condition report. When I lost my key (and later found) in Donegal - they said the spare key was in Liverpool??? When I returned the car - I later found out it was a different location. The attendant said the tyres would be replaced immediately. EasiRent hired me a car that was both dangerous and unroadworthy

Compact | Ford Focus Estate or similar

1 days rental

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Judith Gracie

Ireland

1 days rental

Reviewed: Sat, Jul 19, 2025

About Easirent: 8.0 /10

It's okay. Waited an hour for luggage and rescheduled the pickup time smoothly by phone. Waited half an hour for the rental company's shuttle bus at the airport.

About QEEQ: 10.0 /10

Marshall Nora

Ireland

1 days rental

Reviewed: Thu, Oct 18, 2018

About Easirent: 4.0 /10

P.Montesano

Ireland

1 days rental

Mini Van | Volkswagen Touran 7 Seats or similar

Reviewed: Thu, Oct 3, 2019

“Cost was exceedingly higher than anticipated.”

About Easirent: 9.0 /10

The experience with Easirent was fantastic from a service standpoint. The pricing for 8 days of use for the vehicle seemed significantly more expensive than was anticipated. During booking, the charges were approximately $515 which is higher than expected but accepted under the impression that would be the total amount of cost. When picking up the vehicle day of, there were additional costs of $495 approximately which is almost a 100% increase from the original booking and a total surprise. This was very upsetting but we had no choice at the time to another direction for booking at that moment and felt lied to/tricked.

About QEEQ: 9.0 /10

P.Kearns

Ireland

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Thu, Jul 25, 2019

“Horrific. Never again”

About Easirent: 4.0 /10

Ended up having to fork out an additional £92 when we had only paid £52 for the rental as wouldn't accept the credit card as a deposit, although more than happy to accept the same card for more money!! Tried lying about a clearly rusty scratch which was on the car ehen we picked it up. Luckily we had taken photos before we drove away with it. My cousin also picked up a car at the same time as us and had nothing but problems. They also attempted to accuse her of causing damage which was already there. Absolute cowboys. Wish I had read reviews before I booked

N.Dillon

Ireland

1 days rental

Mini | Fiat 500 or similar

Reviewed: Fri, Jan 25, 2019

“Cheap initial deal was deceiving because of the extras that needed to be paid. Lack of flexibility.”

About Easirent: 6.7 /10

When ordering it would have been better if the costs were more transparent. Drop off was totally unclear and directions were vague.

Poor service, bald illegal tyres on vehicle and no drop off details

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