Good overall besides the car I got.

At Los Angeles Airport, Budget and Avis share the same counter for handling transactions, so let me highlight some points to be cautious about. When I went to rent a car, I informed them that I didn’t need any insurance as I had already purchased coverage back home. The staff asked if I had basic insurance, and I replied yes. They then asked if I needed ETC, and I said no. I thought everything was fine after that… However, this location does not provide a printed version of the checklist. They only have a small screen to display the details (make sure to carefully review everything before signing!). They had me sign off to take the car. (Once you sign, any issues afterward will be concluded as you having agreed to it. If the rental company sneaks in anything extra, your signature counts as consent!) Unfortunately, Budget added roadside assistance—which is charged daily—as well as a refueling management fee without my consent. The detailed invoice is sent to you via email, typically about an hour later. By the time I noticed the issue, it was too late… So, make sure to carefully read every detail on the screen before signing to avoid any trouble later on! Fortunately, the after-sales service provided by Zuzuche was excellent. When I identified the issue, I reached out to Zuzuche for help. Since the vehicle was still in use, they advised me that the matter could only be resolved with Budget's customer service after returning the car. In the end, Zuzuche’s excellent support helped me recover the overcharged amount from Budget. I have to commend Zuzuche here—they are incredibly reliable. I always use Zuzuche for international rentals, and their after-sales service has been fantastic every single time!

It was a great experience.

Great service, make sure to read the contract carefully before signing.

Very good.

Located outside the airport, a shuttle bus takes about ten minutes to get there. There are many people, but the efficiency is okay.