Excellent

The staff was quick and responsive, the pick-up and drop-off were efficient, and the location was very easy to find. The car handover process was relatively fast.

No problems

No complaints

Counter staff were friendly and helpful, but I was not made aware of the a weakness in the model (Honda Jazz) - yellow tyre pressure light coming on, which was a worry, as I had no handbook. The car drove beautifully throughout. Maps (as well as the aforementioned handbook) might have been provided. The 2000 Euros (security) asked for at check-in was a shock. I am still awaiting the refund (I was told to wait at least fifteen days). I left my sunglasses in the car, and e-mailed to ask whether I could get them sent to me (with me paying the postage) a week ago , but no reply so far.

I was not able to pick up my rental as no one was contactable and I had no number

Like: Excellent car condition, friendly staff, clear instructions, especially returning staff very friendly
Dislike: Easirent should hold fuel deposit as charging to credit card incurred exchange rate loss for customer