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Search for Routes Car Rentals in Vancouver

Gave me wrong car

Reviewed: Tue, Aug 6, 2019
About Routes: 5.7 /10
After multiple conversations, Routes told me they would give me the car I actually reserved. Even though they were polite, both times they did not call me back as they said they would. Couldn’t even complain at return time as the return experience was horrible and took almost an hour. The car they gave me was fine, but not the car I wanted.
About QEEQ: 10.0 /10
Jeep Wrangler image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Medium SUV | Jeep Wrangler or similar

Relevant Reviews on Routes Vancouver Airport

Penny DuBois

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Jun 27, 2018
About Routes: 2.0 /10

Leon H

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Medium SUV | Jeep Cherokee or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sat, Feb 15, 2020
“excellent service, brand new vehicle at an unbelievable price.”
About Routes: 9.7 /10
i expected to be given a wreck for the price I was paying, so was stunned to receive a Nissan Rogue with only 2900km on it.
About QEEQ: 10.0 /10
it would be great if you offerred collision damage waiver at a reasonable cost. The daily rate rental car companies charge equates to about $8,000 a year for insurance,

EvaP.

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Medium SUV | Jeep Grand Cherokee or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Jul 19, 2019
“Get what you pay for.”
About Routes: 6.7 /10
The shuttle service from Vancouver airport to Routes was not good. I called 3 times over the course of an hour to ask about when a shuttle vehicle would be coming. When it finally arrived there was a large crowd needing a ride to Routes and only a small vehicle able to carry maximum 4-5 people. It was difficult to figure out who was there first. You need more frequent shuttles based on your bookings and bigger shuttle vehicles to accommodate more than a single person per booking.
About QEEQ: 8.0 /10

B.Susilo

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, May 16, 2019
“Customer service at the counter, phone, and email were unfriendly except the first guy we interacted”
About Routes: 6.3 /10
Car smelled cigarettes very badly. Reported this to the customer service but didn’t get any response. Customer service was unfriendly.

M.Memon

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Premium SUV | Jeep Wrangler or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Aug 31, 2018
“Good”
About Routes: 9.6 /10
Like: Car
Dislike: Wait time

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