Routes Calgary Airport Review: Pickup/Drop-off Very good, Cleanliness Excellent, Customer Service Exc......

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Windy Willow

Canada

Reviewed: Mon, Aug 5, 2019

About Routes: 9.3 /10

Although we booked Honda Civic but we've got KIA Soul but the car is really new, about 1xxx KM. Drop Off is so fast but on pick up, we need to wait for car cleaning like half an hour since I thought it has just returned to Routes. Also waiting to be picked up at the airport is quite long.

About QEEQ: 10.0 /10

fast, smooth and all details are provided. Love it.

Intermediate | Honda Civic or similar

1 days rental

Relevant Reviews on Routes Calgary Airport

Gene Bell

Canada

1 days rental

Reviewed: Thu, May 2, 2019

About Routes: 2.0 /10

They upsell insurance when picking up the car and commit fraud when returning it. If you rent from them, insist they clean the windshield and then check it carefully with a flashlight! When I returned the car, I had to pay CAD75 for a tiny chip on the windshield that was just a bit larger than a pinhead! If you don't have the patience to inspect, it's better to buy their windshield insurance. Additionally, they target Chinese people! At the same time I returned the car, a foreign customer just handed over the keys and left. When I returned the car, a black man inspected the windshield for 3 minutes and found a tiny chip, forcing me to pay CAD75!

About QEEQ: 8.0 /10

P.Esquivel

Canada

15-day rental

Medium SUV | Jeep Cherokee or similar

Reviewed: Sun, Dec 6, 2020

“Great. Easy. The way it should be.”

About Routes: 10.0 /10

Great experience. Will Definitely return for a future rental!

About QEEQ: 10.0 /10

Thanks for allowing me to find the best deal available. Super easy to manage booking.

Canada

7-day rental

Economy | Kia Rio or similar

Reviewed: Mon, Aug 10, 2020

“Hassle free process and good deal”

About Routes: 9.0 /10

Overall, Routes gave us a good service. We arrived an hour early for the pick up time but they were able to pick us up at the airport. The car was a little dirty but it did not ruin the experience for us.

About QEEQ: 10.0 /10

It is a good deal. Having an good insurance coverage that came along with the rental is a big relief. We did not have to worry of additional fees on top of the vehicule rental.