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Live chat Email us Service Code: 8458850170
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Terrible

Reviewed: Mon, Aug 5, 2019
About ACE: 3.0 /10
Long wait to check in and out Non maintenanced vehicles Slow dragging and required a oil change. The next day I begin my rental the oil change signal continued to come on, dirty, shoes under seat and trash in doors and backseat. Overall horrible experience will never rent from Ace again. Ripoff once they get your money they bring out raggedy cars, taking advantage of out of towners.
Large SUV | Hyundai Santa Fe 7 Seats or similar

Relevant Reviews on ACE Harry Reid International Airport

N.Poon

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Sep 22, 2019
“Eh”
About ACE: 7.0 /10
Car had some garbage left in the cup holder, the shuttle apparently took 30 minutes to arrive, the vehicle kept dinging because it required service throughout my rental term.
About QEEQ: 8.0 /10

D.Ramirez

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Full Size | Nissan Altima or similar
Reviewed: Mon, Sep 16, 2019
“Price was good if you have the extra time to be transported to two separate rental centers.”
About ACE: 8.3 /10
Car was excellent but the service counter was slow & did not appreciate the hard sell to purchase additional insurance. Also told the gas tank was full but in fact it was only 3/4’s full. The process was slow so we returned the car the afternoon before & took Lyft back to hotel & to airport in the morning. Probably offset any savings to rent from a mainstream renter.

S.Martin

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Aug 22, 2019
About ACE: 9.0 /10
They still have a hold on my card for some reason I’m trying to figure out why that’s my only problem it’s been five days no one’s calling me back
About QEEQ: 8.0 /10
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Jay

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Medium SUV | Ford Escape or similar
Reviewed: Thu, May 30, 2019
“Not as expected or promised”
About ACE: 8.0 /10
They did not provide the requested mid-size SUV. They assigned three to me and asked me to wait for them being cleaned. Within 5-10 min these cars were given to other customers. I had to take a small vehicle and bring it back for an exchange next day for the reserved SUV. I wasted hours and money for their mistake and mistreatment.
About QEEQ: 9.0 /10

A.Belloni

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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Wed, Mar 27, 2019
“it is crazy not to see the insurance options and fees and to discover them only at the counter!”
About ACE: 8.0 /10
the car was great, but one cannot pay 6 times the cost of the rental in insurances

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