The pickup time was outside the store's regular hours, but I was pleasantly surprised to find someone at the counter helping out, and the wait wasn’t long.

Good.

The Hertz store is spacious and easy to locate, situated in the most convenient locations. The service process is efficient, and the customer service is very good. This time, they even provided a free upgrade to a Volvo XC60 model.

It was not possible to rent a gasoline car for one-way rental, and I had to switch to an electric car at the last minute. Initially, the counter staff gave us a small car, but after checking the car, we realized it couldn’t fit three large pieces of luggage. We returned to the counter to negotiate for a larger car.

There were many people in line. It's recommended that one person handle the car rental procedures while others wait for the luggage. The service attitude was great, and self-service car pick-up was very convenient.