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Battery was dead & had to wait for help from Ace car rentals as it was 3KM’s from the drop off stati

Reviewed: Tue, Jul 30, 2019
About ACE Rental Cars: 6.3 /10
Car was not cleaned properly & figured battery was flat after filling Fuel 2 km’s Before drop off station. Almost missed the flight but Katie from the counters saved the day for them. While the guy Albert refused to take me to the airport Katie did. Kudo’s to her & she dropped me 3 minutes before bag drop closed off. Waiting & being able to get in touch was an absolute stress ..
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Intermediate | Toyota Corolla or similar

Relevant Reviews on ACE Rental Cars Melbourne Airport

M. Vieira

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Mon, Jan 16, 2023
“Very Good”
About ACE Rental Cars: 10.0 /10
Excellent experience! Smooth process. Hybrid car with suprisingly low fuel consumptiom
About QEEQ: 10.0 /10
I inadvertently joined the diamond memebrship program, which taking into account my profile as a traveler, I am unlikely to nuse in the future. The website should be more specific and clear when offering this opition to the client!

Bernard Lee

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Medium SUV | Toyota RAV4 or similar
Reviewed: Wed, Mar 11, 2020
“Good apps and good staffs”
About ACE Rental Cars: 10.0 /10
Ace gave me Toyota Rav4 which was what I booked. Car was clean and in good shape!
About QEEQ: 10.0 /10
Easyrentcars was easy to use and the charges was very reasonable.
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George

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Thu, Aug 22, 2019
“Great, after initial problems picking up the car.”
About ACE Rental Cars: 8.3 /10
The first car offered was a larger one than we booked- we asked to change to the car we booked (Toyota Corolla hatch). A Hyundai 30 was offered, which we accepted. However there were some technical problems with the car and the service officer had to find another one. 3 cars and more than 1 hour from arriving at the pick up point. The customer service was fine, it appears there may be a quality assurance problem. The drop off went extremely well. All customer service staff were very polite and helpful.
About QEEQ: 8.0 /10

S.Adejo

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Full Size | Toyota Camry or similar
Reviewed: Fri, Jun 28, 2019
“It’s excellent experience renting a car with ACE. Great price great options”
About ACE Rental Cars: 9.0 /10
Yes For the price you can get any where
About QEEQ: 10.0 /10
Great customer service guys welldone

e.mcintosh

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Fri, May 24, 2019
“very good wood do it again with ace”
About ACE Rental Cars: 8.3 /10
all ok
About QEEQ: 7.0 /10
very good layout

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