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Live chat Email us Service Code: 3177440035
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Good

Reviewed: Tue, Oct 15, 2019
About ACE Rental Cars: 9.7 /10
Happy with the overall customer service. You might not get the car you order but will get a similar one. At least, leave 30mins to 1 hour for shuttle service time+paperwork.
About QEEQ: 8.0 /10
I asked the easyrentcars to change my dropoff and pickup times as I used the default times mistakenly. I haven't heard from them until now after one week of my trip.
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on ACE Rental Cars Melbourne Airport

Zachary Congreve

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Reviewed: Sun, Oct 5, 2025
About ACE Rental Cars: 8.0 /10
I booked a 2023 Toyota Camry (Standard/Mid-Size), but was actually given a Kia K4 (Compact). Initially, the staff said there were no Camrys available and tried to offer an old Subaru small SUV, which couldn't fit two suitcases. Only then did they switch to the Kia K4. The vehicle provided did not meet the expected model.
About QEEQ: 10.0 /10

Evelyn Gallacher

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Reviewed: Sun, Oct 6, 2024
About ACE Rental Cars: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Felix Brown

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Reviewed: Thu, Sep 19, 2024
About ACE Rental Cars: 10.0 /10
Great! The pick-up and return process is very simple. For returning, just fill up the tank and hand over the keys.
About QEEQ: 10.0 /10

c.phillip

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Fri, Apr 10, 2020
“We will never use Ace car rentals again, it left a very bitter taste in our mouths.”
About ACE Rental Cars: 6.0 /10
The puck up went smoothly, and the car was fine, but we will never use ACE car rentals again because at the drop we left the car unattended and we believe a member of staff threw stones at the windscreen and chipped it. It did Not have any chips in when we returned the car, especially directly in front of the drivers face, when it was pointed out as we went back out side the windscreen chips were clearly visible, and I would have noticed these over the 21 day rental, and we were asked if we had photos of the windscreen but why would we take photos of a perfectly good windscreen ??

G.Zarieva

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Medium SUV | Toyota RAV4 or similar
Reviewed: Wed, Jan 29, 2020
About ACE Rental Cars: 10.0 /10
The car was great
About QEEQ: 10.0 /10
Was very easy to book

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