Won't use again very dissatisfied I'll stick with hertz

The car was great. The staff was inefficient. They didn't accompany us for the car inspection, but after we found some damage, they upgraded our car for free. We were also forced to buy a full tank of gas. However, after returning the car with a full tank, they refunded the full amount, and even refunded a bit more by mistake.

The queue was very long, and they charged extra for traffic violations. This is the first time I've encountered this; other states and countries don't have this charge. It feels like everything is a fee in this declining capitalist country.

The Record Go staff at Palma need a course in Customer Service. Rude, obnoxious and couldn't care less.

Todo perfecto , el coche tenia algunos arañazos cuando lo cogí, pero no supuso ningún problema.

Servicio perfecto y sin ninguna pega que poner.

Laura at the check-in counter was very kind and patient.