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Counter Staff forced purchase of full tank of gas

Reviewed: Mon, Jul 29, 2019
About Thrifty: 6.7 /10
The person at the counter insisted that I had to purchase a full tank of gas, and that it was part of the promotion of getting a Ford Fusion. Easyrentcars did not state that and it was not required, but when I told the staff person I would fill up myself, he insisted that he would have to give me a different car. I kept the Ford Fusion and signed the contract with the added cost of a full tank of gas. Then when I went to get the car at the garage, I asked them about the promotion that required me to purchase the gas, and they were totally dumbfounded. They redid the contract without the gas, but still ended up charging almost $20 more then the price quoted by Easyrentcars.com. i had them re-do the price when I returned it, but the whole process was an attempt by Thrifty to not honor the price that was quoted.
About QEEQ: 10.0 /10
The price quoted was the best, and I would recommend that you at least get a quote from here before booking.
Standard | Ford Fusion Saloon 2 Doors or similar

Relevant Reviews on Thrifty SAN FRANCISCO INTL AP

Clyde Zephaniah

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Reviewed: Thu, Jun 5, 2025
About Thrifty: 10.0 /10
Very good
About QEEQ: 10.0 /10

Berton Harold

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Reviewed: Mon, Mar 24, 2025
About Thrifty: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Prudence Kennan

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Reviewed: Sat, Nov 21, 2020
About Thrifty: 8.0 /10
Overall, I'm quite satisfied. The car was in great condition, it was a new model X3 with strong power and quick acceleration (probably because the car is relatively light). The onboard GPS was very useful. Important to note: The counter staff will still offer additional paid items such as insurance and prepaid fuel. I had already purchased insurance when I rented the car, the likelihood of needing glass and tire insurance is low unless you are in an area with poor security (like an incident near my home where a car window was smashed and robbed). Generally, you don't need it, especially if you're staying in a hotel. Prepaid fuel is also unnecessary; many gas stations are cheap, and it's unlikely you will use up a full tank right when returning the car.
About QEEQ: 10.0 /10

Crystal Service

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Reviewed: Tue, Aug 21, 2018
About Thrifty: 10.0 /10
Thrifty's human-computer interaction machines are very user-friendly. If you have already booked a car, you can have a video call with the company representative directly on the machine. It’s as good as talking to a real person, and everything can be done in a few minutes without having to queue at the counter. It’s surprisingly advanced and convenient.
About QEEQ: 10.0 /10

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Standard | Ford Fusion Saloon 2 Doors or similar
Reviewed: Wed, Sep 11, 2019
“Will absolutely look through your guys first for future car rentals.”
About Thrifty: 10.0 /10
I needed to extend the rental by a day and when I called in the first agent told me it would triple my rate. I declined as I still had to confirm I needed it and when I called back in they were able to honor the original promo price. Seems a little scammy to me or uninformed agents. Other than that I got a great deal on the car and it was a nice vehicle.
About QEEQ: 10.0 /10

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