Waited in line for 15 minutes

Pros: The line wasn't too long. Although there was only one person at the counter, they were very efficient. Cons: They will try to sell you insurance and keep emphasizing the disadvantages of not buying it, even though I already bought insurance on QEEQ and it was indicated on my receipt. The staff still tried to sell me more insurance.

I needed to extend the rental by a day and when I called in the first agent told me it would triple my rate. I declined as I still had to confirm I needed it and when I called back in they were able to honor the original promo price. Seems a little scammy to me or uninformed agents. Other than that I got a great deal on the car and it was a nice vehicle.