The service was excellent.

The overall service from Simba was satisfactory. When returning the car, the inspection was quite thorough. There were a few small scratches on the upper part of the rear bumper that were already there, and the staff acknowledged it after I explained. The vehicle's dashboard showed a maintenance reminder, so I suggest the company ensures timely maintenance of their cars. Also, the service fee for toll payment collection is $2.95 per transaction, which feels a bit excessive.

Overall satisfied, but the waiting time for car return was quite long as we had to wait for vehicle inspection before being taken to the airport. The car had 30,000 kilometers on it.

The office installations where very poorly looking, walls peeling off, etc. The staff wasn't very friendly and the person who process my documents took pictures of my credit card front and back, which I found very doggy as the security code is on it, when asking, he said it was for their own security, which I completely disagree, but he didn't give me other option.

You should specify that insurance bought on the app is not related with the car hire company and if anything happens we have to claim apart