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Search for Easirent Car Rentals in Orlando

Pickup terrible, would not accept my credit card and wanted to charge me an extra $400!!

Reviewed: Wed, Jul 24, 2019
About Easirent: 7.0 /10
Car was very basic (no central licking, windy windows etc). Counter staff at pickup very rude and said my credit card had expired, card actually expires at end of the month. This was not explained in any paperwork or at the time of booking. Tried to charge extra $400 so I could use my debit card. Eventually had to pay $1800 deposit on my works credit card. Another couple in the pickup location were having a similar problem and were also being charged lots of extra for their booking. Very dissatisfied with the customer service. In contrast the drop off could not have been easier!
About QEEQ: 8.0 /10
Nissan Sentra image
Easirent
Orlando International Airport(MCO)
Orlando
United States
Intermediate | Nissan Sentra or similar

Relevant Reviews on Easirent Orlando International Airport

K.ALBANESE

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Medium SUV | Hyundai Santa Fe or similar
Easirent
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sat, Dec 7, 2019
“Great”
About Easirent: 9.7 /10
Getting shuttle to and from airport was guick. Staff very courteous and friendly. I had no problems. The car was clean and very nice. I would definetly recommend and use again on my next trip.
About QEEQ: 10.0 /10

M.Richard

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Full Size | Nissan Altima or similar
Easirent
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Sep 24, 2019
“Terrible”
About Easirent: 6.3 /10
Customer service was awful and very unfriendly acted very put out. We were also charged 13 dollars a day more because I didn’t have the same credit card with me that was on file and what I had pre payed for. will never rent from y’all again.
About QEEQ: 8.0 /10
Didn’t use

B.Reus Neto

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Full Size | Nissan Altima or similar
Easirent
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sun, Sep 8, 2019
About Easirent: 2.0 /10
Terrible. We wait for more then 30 minutes on the airport to take the Van. When we arrived at the counter to take the car, they try to sell me insurance, I said I didn’t want and they said it was mandatory. I asked to cancel my booking they said ok, but they didn't give me any confirmation, I asked for just one email for confirmation and they said they couldn’t send. I tried to make a recording of the girl telling me that the booking was canceled, but she didn't want to talk, which makes me think they didn't cancel. I need to took an uber to the hotel and lost 2 hours.
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Full Size Van | Nissan NV3500 or similar
Easirent
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Jul 30, 2019
About Easirent: 8.0 /10
Even though I arrived at the time and day booked months in advance, they did not have a car ready. After trying to give me a smaller car, I had to wait for someone to go get a car for me. They got the car but it was painful to have to sit around and wait.
About QEEQ: 7.0 /10

Rita Bell

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Full Size | Nissan Altima or similar
Easirent
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Jul 17, 2019
“THE WORST EXPERIENCE EVER”
About Easirent: 2.0 /10
I was never picked up from the airport, charged for a rental that I never received. Each time I called the Orlando office, I was placed on hold and then eventually hung up on, then when calling back, no one would answer the phone. I had to call from a different number to get someone on the line to only be told that they canceled my reservation and I would not be given a refund. This was as of 7/11/2019. Today is 7/17/19 and I have yet to receive a response as to how and when I will be refunded. I contacted the person who referred me to them and advised them to cancel as well.

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