Europcar TERMINAL 3 DUBAI INT AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Gustave Hughes

United Arab Emirates

Reviewed: Sun, Aug 10, 2025

About Europcar: 2.0 /10

The 7-seater vehicle was not provided, which led to insufficient seating. Additionally, there was no solution offered, as it was the last car available.

1 days rental

Relevant Reviews on Europcar TERMINAL 3 DUBAI INT AIRPORT

Broderick Lambert

United Arab Emirates

1 days rental

Reviewed: Sun, Feb 9, 2025

About Europcar: 10.0 /10

Excellent, transparent, and smooth.

About QEEQ: 10.0 /10

Tom Funk

United Arab Emirates

1 days rental

Reviewed: Mon, Nov 11, 2024

About Europcar: 10.0 /10

It's okay.

About QEEQ: 10.0 /10

Nelly Johnny

United Arab Emirates

1 days rental

Reviewed: Mon, Oct 21, 2024

About Europcar: 2.0 /10

After returning to my country, I was charged five times. Contacting Zuzuche (the rental service platform) resulted in over a week without any reasonable feedback. I had to reach out to Europcar myself, where I was informed that three were for traffic violations and two were for toll fees, totaling 2000 RMB. However, upon checking Dubai Police and Dubai RTA systems, I couldn't find any records of traffic violation fines! Zuzuche also failed to provide any proof of the authenticity of these fines. Therefore, I am extremely dissatisfied with both Zuzuche and Europcar.