Worst experience for one hour wait for the preparation of car

H.WONG

United Kingdom

Reviewed: Sun, Jul 13, 2025

About Alamo: 4.0 /10

Alamo had either not enough cars available. Needed to wait 60 minutes with other ten customers before we could pick up the car. First time in my life for such long wait. Other operators at the same location only need a five minutes wait. Alamo in Manchester airport was terrible.

About QEEQ: 10.0 /10

Reply by Qeeq:
Thank you for your review of QEEQ. We are sorry to hear that you had a negative experience. The service provided by the counter staff may vary during travel peak or off-season due to limited staffing. We value your feedback and will address this issue with our supplier to ensure improvement. If you have any further inquiries, please do not hesitate to contact us. Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.