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Pushy staff at Europecar at Manchester Airport.

Reviewed: Sun, Jul 21, 2019
About Europcar: 5.7 /10
We rent cars at least three times a year and has done so for many many years. It was more then ten years ago we had a worse experience then this. And then it was in an developing country. 1: Quirky que-system and non working mandatory self service stations 2: Pushy staff trying to scare, lie, and bluff you in to taking extra insurance. For instance saying they had never herd of insurances through credit cards. 3: Pushy staff trying to scare, lie, and bluff you by not telling you actual cost if car damaged or stolen. Instead of talking about actual cost of about 1500£ trying to scare you with 18000£. 4: Pushy staff trying to push the “hire-car-fuel-scam” 5: Pushy staff trying to push on you a more expensive car. Car, car return and everything else was very satisfying.
About QEEQ: 10.0 /10
Intermediate | Skoda Octavia or similar

Relevant Reviews on Europcar MANCHESTER AIRPORT

Lesley Chesterton

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Reviewed: Sat, Jul 22, 2017
About Europcar: 8.0 /10
The service attitude was very good, but it was not easy to contact them by phone after the accident, and the response was slow.
About QEEQ: 8.0 /10

stlamc

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Intermediate | Hyundai Ioniq or similar
Reviewed: Mon, Feb 17, 2020
“User friendly website stating important details and options”
About Europcar: 10.0 /10
Staff at Europcar Manchester UK are superb. This is my second rental from this depot over the past three years and both times the staff were helpful, efficient, and honest.
About QEEQ: 10.0 /10
Easyrentcars' website is easy to use and has useful filter options. The car details and types of insurance coverage are clearly stated -- MUCH better than most other car rental aggregator sites. I also like and have paid for Easyrentcars' "super protection" insurance option from a major global insurer (AXA) that is that is price competitive. Good peace of mind for those who are concerned about damaging tires, windshield, roof, etc not covered in traditional rental car "collision damage waiver". But keep in mind that you are liable to the rental company until the AXA insurance pays you back.

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Small SUV | Nissan Qashqai or similar
Reviewed: Wed, Oct 16, 2019
About Europcar: 6.3 /10
Speed of collection was incredibly slow - and insufficient staff available to meet the demand - 45 minutes before anyone was able to start processing the collection.
About QEEQ: 8.0 /10

D.Quigley

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Compact | Volkswagen Golf or similar
Reviewed: Mon, Sep 23, 2019
About Europcar: 9.3 /10
Counter staff were very good, polite and helpful. Had an issue when I returned the car full having paid for a tank of fuel in collection. Took several attempts until my money was refunded.
About QEEQ: 10.0 /10
Simple and easy to use

Y.Lin

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Full Size Van | Volkswagen Sharan or similar
Reviewed: Sun, Jul 21, 2019
“Very good experience.”
About Europcar: 8.7 /10
All Europcar staff are very helpful. the “flat tire” light went on on my dashboard. I called the customer service and they immediately directed me to a nearby garage and fix it. I have problem in finding the location to return my car. Called customer service again and they provided excellent guidance and solve my problem. Really like Europcar service. I like my VW Sharan. Very spacious which fit my requirement well. However, I think the car needs some maintenances as the engine has to be manually restarted a couple of times.
About QEEQ: 10.0 /10

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