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Pushy staff at Europecar at Manchester Airport.

Reviewed: Sun, Jul 21, 2019
About Europcar: 5.7 /10
We rent cars at least three times a year and has done so for many many years. It was more then ten years ago we had a worse experience then this. And then it was in an developing country. 1: Quirky que-system and non working mandatory self service stations 2: Pushy staff trying to scare, lie, and bluff you in to taking extra insurance. For instance saying they had never herd of insurances through credit cards. 3: Pushy staff trying to scare, lie, and bluff you by not telling you actual cost if car damaged or stolen. Instead of talking about actual cost of about 1500£ trying to scare you with 18000£. 4: Pushy staff trying to push the “hire-car-fuel-scam” 5: Pushy staff trying to push on you a more expensive car. Car, car return and everything else was very satisfying.
About QEEQ: 10.0 /10
Intermediate | Skoda Octavia or similar

Relevant Reviews on Europcar MANCHESTER AIRPORT

Kenneth Temple

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Reviewed: Wed, Aug 12, 2015
About Europcar: 10.0 /10
Very good
About QEEQ: 10.0 /10

stlamc

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Intermediate | Hyundai Ioniq or similar
Reviewed: Mon, Feb 17, 2020
“User friendly website stating important details and options”
About Europcar: 10.0 /10
Staff at Europcar Manchester UK are superb. This is my second rental from this depot over the past three years and both times the staff were helpful, efficient, and honest.
About QEEQ: 10.0 /10
Easyrentcars' website is easy to use and has useful filter options. The car details and types of insurance coverage are clearly stated -- MUCH better than most other car rental aggregator sites. I also like and have paid for Easyrentcars' "super protection" insurance option from a major global insurer (AXA) that is that is price competitive. Good peace of mind for those who are concerned about damaging tires, windshield, roof, etc not covered in traditional rental car "collision damage waiver". But keep in mind that you are liable to the rental company until the AXA insurance pays you back.

Z

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Compact | Ford Focus or similar
Reviewed: Mon, Jan 20, 2020
About Europcar: 9.7 /10
Even though we had full comp insurance and a certificate an up sell was attempted as was to upgrade the vehicle but without really saying it was going to cost extra. Found it an easy process nevertheless. Car hire in the Uk is expensive all round :(
About QEEQ: 8.0 /10
I liked that we could pre pick the supreme insurance and receive the certificate so that there was no way to up sell at the counter

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Small SUV | Nissan Qashqai or similar
Reviewed: Wed, Oct 16, 2019
About Europcar: 6.3 /10
Speed of collection was incredibly slow - and insufficient staff available to meet the demand - 45 minutes before anyone was able to start processing the collection.
About QEEQ: 8.0 /10

F.Ghotouk

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Intermediate | Skoda Octavia or similar
Reviewed: Tue, Jul 30, 2019
“Very good from easy rent cars but horrible from Europecar”
About Europcar: 6.7 /10
They gave me a very bad car and for 4 days i kept trying to change and they refused untill the car broke down on me and my family and they ruined my 2 weeks vacation, and they said u took it from a third party site, i will never rent from them again, specially sheffield ranch and its manager mr. Michael, special thanks to mr. Martin for the kind assistance
About QEEQ: 10.0 /10
Perfect thank you

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