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Pushy staff at Europecar at Manchester Airport.

Reviewed: Sun, Jul 21, 2019
About Europcar: 5.7 /10
We rent cars at least three times a year and has done so for many many years. It was more then ten years ago we had a worse experience then this. And then it was in an developing country. 1: Quirky que-system and non working mandatory self service stations 2: Pushy staff trying to scare, lie, and bluff you in to taking extra insurance. For instance saying they had never herd of insurances through credit cards. 3: Pushy staff trying to scare, lie, and bluff you by not telling you actual cost if car damaged or stolen. Instead of talking about actual cost of about 1500£ trying to scare you with 18000£. 4: Pushy staff trying to push the “hire-car-fuel-scam” 5: Pushy staff trying to push on you a more expensive car. Car, car return and everything else was very satisfying.
About QEEQ: 10.0 /10
Intermediate | Skoda Octavia or similar

Relevant Reviews on Europcar MANCHESTER AIRPORT

Douglas Bunyan

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Reviewed: Sun, Aug 18, 2024
About Europcar: 2.0 /10
The pick-up location has hidden charges and forces customers to purchase full insurance. Although they promised to refund the insurance fee after communication, the refund was never issued.

Kenneth Temple

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Reviewed: Wed, Aug 12, 2015
About Europcar: 10.0 /10
Very good
About QEEQ: 10.0 /10

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Small SUV | Nissan Qashqai or similar
Reviewed: Wed, Oct 16, 2019
About Europcar: 6.3 /10
Speed of collection was incredibly slow - and insufficient staff available to meet the demand - 45 minutes before anyone was able to start processing the collection.
About QEEQ: 8.0 /10

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Mini | Fiat 500 or similar
Reviewed: Wed, May 22, 2019
About Europcar: 5.7 /10
Waited a long time queueing to collect car, with only a few desks open, even though it was late morning and still a busy time of day. Car smelt of smoke from previous driver / passenger(s). Some marks on the vehicle weren't evident on the driving away paperwork. This delayed the onward journey as had to get staff to look and acknowledge the other scratches etc.
About QEEQ: 8.0 /10

A.Porter

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Wagon | Opel Astra Wagon or similar
Reviewed: Sat, Sep 15, 2018
“Service”
About Europcar: 9.6 /10
Like: great service and friendly staff Very helpful Car was easy to drive and very economical
Dislike: Pushed by staff for upgrade Ended up paying for upgrade which I had not budgeted for But happy with overall service

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