Hertz Car Rental is indeed professional.

The staff were friendly, but the condition of the car was below expectations. First, they hadn’t prepared the vehicle in advance, so we waited almost 40 minutes to pick it up. The car wasn’t very clean either, with some stains on the seats. We had to clean them ourselves with disinfectant wipes. The battery was only at 50%, so we had to find a charging station as soon as we left the city.

Very satisfied

Like: Except a long wait to pick up the car, the rest was really good.
Dislike: It took about 45 minutes to pick up the car

Like: Hertz gave me a better car than anticipated, fast and easy check-in so that getting the car took less than 10 minutes. Returning the car was incredibly fast because the Hertz Man was standing ready to receive my car in the driveway and within a minute checked-in my car and gave me my receipt. Very fast and efficient rental system! Thank you Hertz!