Budget is really disappointing. When returning the car, I was told to leave the keys in the car. I asked if I needed to go to the office for any procedures and the staff said no. Three days after returning to my country, I received an email claiming that I damaged the bumper and they need to make a claim. I returned the car around 12:50, but the photo showing the damaged bumper was taken around 19:40, a gap of seven hours. Why didn't they say there was an issue when I returned the car, but took a photo seven hours later and claimed I did it? Although I had full insurance, it wasn’t our fault and I don’t want to be unjustly charged. This was my first time driving abroad and didn't have experience. I was in a hurry and didn't take photos when returning the car. This rental experience was really terrible.

It's okay, but having to wait until the scheduled pickup time was a bit hard to understand.

A fantastic car rental experience for my first time!

Excellent service with a great SUV

The staff is helpful and the car condition is good. We saved more on the fuel consumption. Driving from Auckland, Rotorua and Wellington without worrying.

This website offer cheaper rates for car rental.