受付ががっかりでシアトルの印象が下がりました

United States

Reviewed: Fri, Jun 27, 2025

About Hertz: 6.0 /10

私の英語力が無いせいだと思いますが、何を言っているのか聞き取りにくく、何回か聞き直したら、あからさまにもういいやって態度になりました。他のお客さんはいませんでした。もう少し丁寧に接してくれても良いのではないかと思いました。わからない間にロードサービスを追加されてました。受付はかなり不親切な印象しか有りませんでした。

About QEEQ: 10.0 /10

何も困りませんでした。 TPLをどうやってつけるのか最初わかりませんでした。最初から検索条件に入れれば良いと気がつくのに時間がかかりました。

Reply by Qeeq:
Thank you for sharing your feedback on QEEQ. We apologize for any inconvenience you may have experienced. Your valuable feedback will be promptly escalated to our supplier so they can address the issues and enhance their service quality. We appreciate your feedback and eagerly anticipate the opportunity to serve you again in the future.

Compact | Ford Focus or similar

6-day rental

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NSAYED

United States

21-day rental

Standard Crossover | Infiniti QX60 or similar

Reviewed: Fri, Sep 6, 2024

“Vehicle dashboards/screens are critical when going for long trips, had to learn it the hard way!!”

About Hertz: 7.0 /10

I have returned the car reporting my concerns. I look forward for the right resolution knowing the fact that I am loyal gold Hertz member.

C.Oh

United States

21-day rental

Full Size | Chevrolet Malibu or similar

Reviewed: Wed, Dec 28, 2022

“Good price.”

About Hertz: 9.0 /10

Sad that even though I'm a Hertz Gold member, they would not offer me free additional driver as I booked with QEEQ.

About QEEQ: 10.0 /10

QEEQ should work to get rental companies to provide free additional driver for spouse.

S.Ball

United States

3-day rental

Compact | Ford Focus 2 Doors or similar

Reviewed: Wed, Dec 8, 2021

“Good”

About Hertz: 9.0 /10

They didn't have the care I ordered ( Ford Focus). I was then given a bigger car ( Chevy Mailbu) which had an oil change light on and a tire pressure low light on so they made me switch to an SUV (Jeep Cherokee) I wouldn't have minded being upgraded if I had passengers but I was looking for the best gas milage and this did not provide it. So I was not really happy about that. The people there were very helpful.

About QEEQ: 10.0 /10

I had found a better price somewhere else but returned when you beat the competitors price. Good job!

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受付ががっかりでシアトルの印象が下がりました

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