The service was good. The car was clean and in good condition before pick-up. There were no additional charges, minimal language required, and they proactively provided all necessary information. Well done.

The car received was not the same model as the one we booked. I booked a nissan march but in the end got a nissan almera. The car had quite a few scratches, the audio system had some problems connecting to phone using cable.

Yes satisfied

Yes satisfied

At the counter when pick-up, I was emphasized on non smoking and full fuel return... At the car, I was found it had a slight smell... different from a brand new smell...smoke. And more... the staff showed me the car had fuel 2/8. I gave a question, " Is the same fuel amount return okay?" He said "Yes."...But...it was a difficult mission...2/8 fuel return. In fact, I returned the car with fuel 1/2. If the company urges the driver on the full fuel return, it should fuel up at first. The car pick-up place Don Mueang airport is located in the area without gas station ?

Like: CAR condition was very good. They mentioned clear condition and rules. Good experience with National.
Dislike: They did not pickup the call when I reached so I took help from airport information counter otherwise everything was good and fair.