Satisfied.

Quick counter service at pickup and dropoff. The car was spotless inside and out. We were dropped off at Terminal 2 in a shuttle bus area. But at pickup we had to walk a long way to a Priority pickup area the public use. The shuttle bus area at Terminal 2 would have been much better for seniors with luggage

Website was easy to use and plenty of updates received by email. Next time I would prefer to use Simba Car Insurance as the claim arrangement is not by reimbursement. I sort of got tricked into buying from QEEQ

Due to the flight schedule, I picked up the car at 5 PM when it was already getting dark. This store has longer business hours compared to others, so I was a bit worried it might close early, but it stays open late, which perfectly solved the pickup problem. Since both pickup and drop-off are at the same location, the shuttle service was very quick. A deposit of $500 was taken at pickup and has been refunded today. Additionally, there is an extra charge if you need to add an additional driver, and drivers under 25 also need to pay an extra fee similar to a security deposit. Overall, I've found that the stores on QEEQ are quite convenient, and you can choose according to your needs. They're all pretty good!

Pretty good, high cost performance. Note that the toll fee supports automatic deduction, but there is an additional service fee of 5 AUD each time, capped at 40 AUD, which is mentioned when picking up the car.

Amazing staff I was extremely anxious because my flight was delayed and wasn’t going to be able to get to the pick up office by 8.30pm I I was really was upset as I had no way of getting to hotel which was quite a distance away and then to try and get the car the following day The young lady was very sweet and understanding and offered to wait I arrived at 8.40 to collect car and was so relieved that she did this for me Just truly wonderful The young man when I dropped the car off was lovely as well I will definitely use Simba car hire again Very prompt refund of deposit too

Easy to book No problem at all