I strongly suspect that Loxauto rental company intentionally makes things difficult for Chinese customers or for those who did not purchase full insurance from them. If you don't buy the full insurance, you either have to pay extra to upgrade the car model or wait for a long time. We waited for four hours and had to ask support from Zuzuche multiple times before we finally got the car, which seriously disrupted our itinerary.

Really liked it.

Very satisfied

Local brand in Italy, recommended.

This is the one we are most satisfied with. The car they provided was great.