Great value for money!

Satisfied

When returning the car, we called the company but no one was there. They said they went to a religious service. We returned after refueling but still, no one was there, and we had to wait. There was a small scratch on the left rear side during the inspection, and we were told it was no big deal. A week after we returned home, we received a bill for 641 NZD for the damage.

Contacted the rental company before clearing customs at the airport, and they told us to contact them again at the designated waiting spot. They said they would arrive in five minutes, but we ended up waiting for more than twenty minutes. During that time, I messaged them via WeChat and the rental company responded with impatience. Additionally, the pre-booked baby seat was not installed and had to be crudely tied with a seatbelt, which was very unsafe. This was my third time in New Zealand and I've never had such a bad car rental experience. Strongly recommend against renting from this company.

Collected from airport ok but I felt rushed during checkin procedure

I use easyrentcars often and think they are very good compare site. Price check has saved me money too. Customer service very helpful and prompt replies

I need the license plate number for the car I picked up April 15 in order to pay a toll road charge. I didn't receive any paper work on the car when rented. Dave Thorne