Very satisfied, the car is brand new, and the driving experience is excellent.

The contract was clear - pick up the car with a full tank of gas. However, when I drove off, I found only half a tank. I returned the car with 3/4 of a tank, but they didn't refund me the difference.

I chose a Mercedes E, but got a BMW 320i Touring instead. Slightly disappointed.

Firstly, the vehicle categorization is unreasonable. I rented a compact car but was given a Jeep. They told me it falls under the same category as a compact car. Driving a Jeep on the German highway is slow and fuel-inefficient, with a consumption of 17 liters per 100 kilometers, and I had to stay in the slow lane with trucks! Also, I was driving alone and didn't need such a large vehicle, which was also difficult to park in the city! Additionally, Thrifty provided a Hertz car. After picking it up in Frankfurt and driving to my company in a smaller city, I couldn't exchange it at a local Hertz office. After a week of inconvenience, I had to drive over 100 kilometers back to Frankfurt to switch the car! Lastly, there was a price difference between the rental company and the price on Zuzuche, which is completely unacceptable to me!

Very good rental company. The car was very new.