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Search for Routes Car Rentals in Vancouver
Reviewed: Thu, Jul 18, 2019
About Routes: 7.7 /10
They really need to organize their offic, they were going back and forth into the back office. The agent took a phone call while checking me in, they need one person answering calls. When I checked out, the woman seemed to helping multiple customers at one time. After we return the car, most of us are going to the airport for our flight home. They really need to organize and delegate duties.
About QEEQ: 8.0 /10
Honda Civic image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Intermediate | Honda Civic or similar

Relevant Reviews on Routes Vancouver Airport

Benson Beaufort

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, Apr 30, 2019
About Routes: 2.0 /10

S.Modugu

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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Dec 5, 2019
“OK”
About Routes: 8.7 /10
There was a long wait time to get the car key after the registration is complete. None of the staff cared about telling how long it is going to take to give the key.
About QEEQ: 10.0 /10

B.Chiang

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Medium SUV | Jeep Cherokee or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Oct 11, 2019
“Nice and Easy”
About Routes: 9.3 /10
The Routes staff during the return went above and beyond to make me feel welcome. Excellent service fro them.
About QEEQ: 10.0 /10

t.Johnston

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Special SUV | Jeep Wrangler or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Mon, Jun 10, 2019
“Never rent with Routes YVR”
About Routes: 4.7 /10
Waited 30 minutes for shuttle. Arrive at location. Waited another hour. I took over 20 minutes per customer to pick up a car. Only 2 check in people. Book specifically a Wrangler Jeep. Given a boring Durango SUV. Car was very dirty on outside. I had to wait a further 15 to get it washed. Took over 2 hours from waiting for shuttle to driving off with car. Tank was completely empty. Light flashing and needle below E sign. Would not recommend Routes and question Easy Car for being associated with this company.

p.brannan

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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, May 28, 2019
“After a bad start everything was good”
About Routes: 7.3 /10
Had a long wait for pickup from airport Was offered a car that had a cracked windscreen and still to be cleaned I refused that car I enquired about another car on the lot was told it was unavailable. Eventually got another vehicle sitting on the same lot!!!
About QEEQ: 8.0 /10

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