On vous factures un assurance aussi cher que la location. Honteux !!!!!!

1,5 hours waiting to get the car at Bordeaux airport. No childseet was provided, allthough I booked it in advance. At dropping off the car, there was no inspection. Still after 3 hours I received an email to pay 260 Eur due to scratch on the car. That damage I did not do, this is unacceptable and I will take legal action.

Platform is ok.

Car was through Rhodium. Long queue to pick up. Ticketing system not adhered to. Heavy up-sell on insurances.

Goldcar were terrible at arrival! Over 2hrs waiting with 3 children on my own. Rude! Also tried to say the extra insurance with you wasn't enough and that you wouldn't pay out so we had to buy it with them also! Wouldn't use again!

Not use again simply because on picking car up, we were told that we were not covered for anything on car unless we paid €188 for their insurance. I had paid extra when booking the car for initially for coverage. They told me at counter it doesn’t count and we would be charged for anything wrong on return of car. We opted not to take it but puts an amount of anxiety on you during by whole holiday.