Very satisfied! Slightly unclear about the Toll charges.

I was given an old Hyundai Sonata with high mileage. The staff secretly charged road assistance fees and daily toll fees, which I absolutely didn't need.

The staff at the SFO airport location were a bit verbose and promoted insurance quite a lot.

Long queue

This car rental company offers relatively large vehicles. I booked a Jeep Grand Cherokee, but received a TOYOTA 4RUNNER instead, which is also a large SUV. When renting a car, make sure to carefully check each price term, as they might quietly add insurance, which you need to remove.