Very satisfied

The car overall was good except for a large carpet stain rear passenger side.

No

Overall great quick service, but the cigarette adapter on the first car didn't work. So I had to exchange the car. Since so many personal electronics rely on that power adapter working, Alamo should check that it works as part of it's regular check of a car before making it available for rental. Had I not detected that issue myself I could have ended up without a map (As I use it to power my GPS) a few hours after leaving the airport (when battery of my portable GPS got empty), and that would have totally ruined my trip as there is NO way that I could find myself around a complex time sensitive itinerary without a GPS.

Alamo staff should inform me that the charges for making toll payment. Each transaction I was charged 1.28aud. It is small amount but for every transaction I was charged the amount seems to be abit too much. And the condition of the boaster seat for infant is not so good and clean.

Like: The staff member was friendly and explained things clearly and helped with a map knowing we had never been there before. We got a free upgrade due to the car we booked not being available - better than expected!
Dislike: Got a bit confused on refilling the petrol as the paperwork was not clear in showing the car was unleaded - so had to ask petrol station staff for help.