There are too few vehicle options and long queues. The first time, there were no cars of the same class available, so I was upgraded to a much larger car, which was difficult to drive. The second time, the car I got had a flat tire, and I had to go back to exchange it. The third time, I was given a Mitsubishi.

Waited in line for over half an hour to pick up the car and another one and a half hours to get the car. The experience was particularly poor, but the return process was very fast.

Waited 90 minutes to get the car, which was covered in scratches and very dirty inside. Extremely terrible! It was almost midnight when I finally got the car, and I had been on a plane all day. I was in a very bad mood!!!

The drop off location was different since the mentioned one is shifted and was delayed and budget charged one day more, MIT fair. Can I get a refund

Good

Car is ok, but it surprised unfortunately that budget charged me extra 135.11 dollars as insurance while I already booked and paid the maximum insurance coverage through easy rent !!! This is unacceptable and I was supposed to raise this issue to higher positions since that time I was not preparing myself to pay that much and it was not as per my travel budget, it affected me a lot. Receipt available with me.