There are too few vehicle options and long queues. The first time, there were no cars of the same class available, so I was upgraded to a much larger car, which was difficult to drive. The second time, the car I got had a flat tire, and I had to go back to exchange it. The third time, I was given a Mitsubishi.

I booked a Suburban but was downgraded to a Jeep.

The car rental industry in the US is very well-regulated, the service is super nice, and they place a lot of trust in people. When returning the car, they don't even check it—just leave the keys and go.

Waited in line for over half an hour to pick up the car and another one and a half hours to get the car. The experience was particularly poor, but the return process was very fast.

The drop off location was different since the mentioned one is shifted and was delayed and budget charged one day more, MIT fair. Can I get a refund

Good