If you speak English, this car rental company is quite convenient. The service attitude is great. We rented cars twice and purchased full insurance both times. Returning the car was very easy—you just hand over the keys and can head straight to the airport. The deposit is refunded to your account in about three days. During our first rental, we got a brand-new Nissan that had only driven 1,600 kilometers. The second time, we were given a very old car with nearly 70,000 kilometers on it. However, the car was still fairly well-maintained, though it had numerous scratches. Fortunately, we purchased full insurance, so it wasn't an issue that they provided such a car. It was fine for driving in the city center, and there were no problems on the highway either. Highway tolls were charged through the credit card and were processed within approximately three days. Additionally, airport pickup is available, which is very convenient. Highly recommended.

Good, modern and clean car. Faultless and highly efficient customer service from staff at Melbourne Airport branch. Be prepared for a bit of a wait (20+ min or so) for the shuttle from the Airport to collect the car. I'm not sure what collection times are like for the in-terminal car rental services so possible that wait for shuttle is overall evened out by speedy desk service at the office?

Very good . If they have pick up point in terminal would be excellent!

Very helpful. Easy drop off facility, close to airport. Would use again

Excellent service would recommend and use again, no doubt!

The place for pick up should be more detailed in official website