Hertz MUNICH AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Zoe Charles

Germany

Reviewed: Thu, Feb 13, 2025

About Hertz: 10.0 /10

You usually don't get the car you reserved. I booked a Mercedes-Benz E-Class wagon but was given an Alfa Romeo. The Alfa Romeo has no other major issues, but the front bumper radar sensor is blocked by the license plate, which is not securely fixed. When driving, the license plate shakes, causing frequent false alerts. It's pretty frustrating.

About QEEQ: 10.0 /10

1 days rental

Relevant Reviews on Hertz MUNICH AIRPORT

Josephine Chaucer

Germany

1 days rental

Reviewed: Wed, May 1, 2024

About Hertz: 6.0 /10

I wanted to rent a car with a spacious backseat that could fit three 24-inch suitcases, so I specifically chose a Volkswagen Golf. However, when I arrived at the rental office, there were only two Indian staff members with very average attitudes, and they said only the CHR was available. If I wanted another model, I would have to wait, but they couldn't say how long. Because I was in a hurry to leave, I reluctantly accepted. The next day, I contacted the rental platform to request a vehicle change, but after two days, they still couldn't reach the rental office. Extremely disappointed with the German rental company.

About QEEQ: 8.0 /10

Pamela Crofts

Germany

1 days rental

Reviewed: Sat, Aug 25, 2018

About Hertz: 8.0 /10

The waiting time was over 30 minutes, and they didn't have the V40 I reserved, so they immediately upgraded me to an Escape SUV.

Lucien Belle

Germany

1 days rental

Reviewed: Mon, Oct 16, 2017

About Hertz: 2.0 /10

Waited over half an hour in line to pick up the car. Despite being told there would be no extra fees, they automatically added high insurance costs without informing the consumer. Very disappointing!